Refund Policy
Refund Policy
At Faith & Focus, your satisfaction is very important to us. ✨
If for any reason you are not fully satisfied with your purchase, you may request a return or refund under the following conditions:
Eligibility for Refunds
- Refund requests must be submitted within 14 days of receiving your order.
- The journal must be unused, in its original condition, and returned in the original packaging.
- Digital products or downloads are non-refundable.
Return Process
- Contact our support team at 📩 support@faith-focus.com with your order number and reason for return.
- Our team will review your request and provide you with the return instructions.
- Once we receive and inspect the returned item, we will notify you whether your refund is approved or denied.
Refunds
- If approved, refunds will be issued to your original payment method within 5–10 business days.
- Please note: Shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at 📩 support@faith-focus.com.
Questions
If you have any questions regarding our refund policy, feel free to reach out anytime:
📩 support@faith-focus.com