Refund Policy

Refund Policy

At Faith & Focus, your satisfaction is very important to us. ✨

If for any reason you are not fully satisfied with your purchase, you may request a return or refund under the following conditions:

Eligibility for Refunds

  • Refund requests must be submitted within 14 days of receiving your order.
  • The journal must be unused, in its original condition, and returned in the original packaging.
  • Digital products or downloads are non-refundable.

 

 

Return Process

  1. Contact our support team at 📩 support@faith-focus.com with your order number and reason for return.
  2. Our team will review your request and provide you with the return instructions.
  3. Once we receive and inspect the returned item, we will notify you whether your refund is approved or denied.

Refunds

  • If approved, refunds will be issued to your original payment method within 5–10 business days.
  • Please note: Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at 📩 support@faith-focus.com.

Questions

If you have any questions regarding our refund policy, feel free to reach out anytime:

📩 support@faith-focus.com

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