❓ Frequently Asked Questions

📦 Shipping & Delivery

How long does shipping take?

• 🌍 EU: 7–13 business days
• 🇺🇸 USA: 5–10 business days
• ✈️ Worldwide: 7–14 business days

⏳ Please note: All journals are made-to-order, which means production can take 1–3 business days before shipping.

How much is shipping?

• ✅ Free worldwide shipping on orders over €60
• 💳 For orders under €60, a small shipping fee will be calculated at checkout depending on your location.

 

 

🔄 Returns & Exchanges

Can I return the journal?

Yes — you may request a return within 14 days of delivery, as long as the journal is unused and in its original packaging.

Are shipping costs refundable?

⚠️ Please note: shipping costs are non-refundable.

Who pays for return shipping?

Return shipping costs are covered by the customer, unless the item arrived faulty or damaged.

 

 

💳 Payment

Which payment methods are accepted?

We accept:

• 💳 Credit cards (Visa, MasterCard, Amex)
• 💻 PayPal
• 🍏 Apple Pay & Google Pay
• ⚡ Shop Pay (secure express checkout)

📔 Product Information

How many pages does the journal have?

📖 134 guided pages designed for daily reflection, gratitude, and prayer.

Is the journal available in other languages?

Currently, the Faith & Focus Journal is available in English only.

🌍 A German version is planned for the future.

🎁Gifting & Sustainability 

Can I gift the journal to someone?

🎀 Absolutely! Many of our customers purchase the journal as a gift for friends and family. You can simply ship it directly to their address at checkout.

 

Is the journal eco-friendly?

🌱 Yes — our journals are printed on demand, which reduces waste. The paper is FSC-certified and sourced responsibly.

Will the journal help me stay consistent?

✅ Yes — the guided prompts are specifically designed to help you build a daily habit of faith, focus, and gratitude.

📧 Contact

For any questions or support, simply email us at:

👉 support@faith-focus.com